Jawatan kosong terkini di Amanah Raya Berhad (ARB) Mac 2016. Permohonan adalah dipelawa daripada rakyat negeri Perak yang berkelayakan untuk mengisi kekosongan jawatan kosong di Amanah Raya Berhad (ARB) sebagai :
1. EXECUTIVE
Tarikh tutup permohonan pada 13 Mac 2016
Lokasi : Kuala Lumpur
Sektor : Berkanun
Objectives of Position:
To provide customer service support to all internal and external customers, assist in overseeing day-to-day operation of ARB and endeavour to deliver excellent service and make every encounter with us delightful for customers.
Main Responsibilities:
Attend to walk in enquiries and complaints from customers regarding ARB’s products (Estate,Trust and Will) in a professional, efficient and responsive manner.
Record the number and the type of transactions handled on daily basis..
To provide accurate & timely information and ensure all actions taken to handle a customer’s enquiry/problem/complaint are in compliance with the company standard operating procedures and policies and escalate the matter to the relevant higher authorities in the event of exceptions.
Register file as the first level of service by checking a new application from customer and must ensure file registration, documentation, data management and submission processes comply with company policies and procedures.
Payment from customers must be handled in the right transactions and ensure that the payments are recorded in appropriate system.
Customer service report and admin operation such as sorting documents and cheque submission for customers.
Qualification / Requirements:
Degree holders, either in Banking/Business/Customer Service/Marketing or equivalent from university recognized by the Government of Malaysia.
Diploma holder with relevant working experience of more than 2 years.
Pleasant personality and good communication skills.
Excellent in written and spoken communication skills in both Bahasa Malaysia and English.
Ability to speak in Chinese and Tamil is an added advantage.
IT skill (s): MS Excel, MS Word, MS PowerPoint.
Interested candidates are invited to write in / e-mail with full resume stating your personal details, last drawn salary, expected salary, telephone numbers and recent passport size photograph (n.r) to:
Head of Group Human Resources Department
Amanah Raya Berhad
12th Floor, Wisma AmanahRaya
No. 2, Jalan Ampang
50508 Kuala Lumpur
Email address recruitment@arb.com.my
Only shortlisted candidates will be notified
(Please write the position applied on the email Subject)
Only shortlisted candidates will be notified.
1. EXECUTIVE
Tarikh tutup permohonan pada 13 Mac 2016
Lokasi : Kuala Lumpur
Sektor : Berkanun
Objectives of Position:
To provide customer service support to all internal and external customers, assist in overseeing day-to-day operation of ARB and endeavour to deliver excellent service and make every encounter with us delightful for customers.
Main Responsibilities:
- Customer service operation (counter)
Attend to walk in enquiries and complaints from customers regarding ARB’s products (Estate,Trust and Will) in a professional, efficient and responsive manner.
Record the number and the type of transactions handled on daily basis..
- Compliance and product knowledge
To provide accurate & timely information and ensure all actions taken to handle a customer’s enquiry/problem/complaint are in compliance with the company standard operating procedures and policies and escalate the matter to the relevant higher authorities in the event of exceptions.
- System and file Management
Register file as the first level of service by checking a new application from customer and must ensure file registration, documentation, data management and submission processes comply with company policies and procedures.
Payment from customers must be handled in the right transactions and ensure that the payments are recorded in appropriate system.
Customer service operation – Care LineProfessionally handle customers enquires and complaints via telephone.
- To assume any other duties assigned by HOD and immediate superior
Customer service report and admin operation such as sorting documents and cheque submission for customers.
Qualification / Requirements:
Degree holders, either in Banking/Business/Customer Service/Marketing or equivalent from university recognized by the Government of Malaysia.
Diploma holder with relevant working experience of more than 2 years.
Pleasant personality and good communication skills.
Excellent in written and spoken communication skills in both Bahasa Malaysia and English.
Ability to speak in Chinese and Tamil is an added advantage.
IT skill (s): MS Excel, MS Word, MS PowerPoint.
Interested candidates are invited to write in / e-mail with full resume stating your personal details, last drawn salary, expected salary, telephone numbers and recent passport size photograph (n.r) to:
Head of Group Human Resources Department
Amanah Raya Berhad
12th Floor, Wisma AmanahRaya
No. 2, Jalan Ampang
50508 Kuala Lumpur
Email address recruitment@arb.com.my
Only shortlisted candidates will be notified
(Please write the position applied on the email Subject)
Only shortlisted candidates will be notified.